Feedback from Ed in Seattle
We love feedback. We received this email yesterday from Ed in Seattle. We wanted to share his honest thoughts on his Two Wheel Gear bag...
Contact Form Submission:
Hi. Wanted to send you a couple of comments about your bag. I've been using it for over a month and put over 500 miles on it, and in general I'm very pleased. I live in Seattle, ride about 32 miles a day and have used it through various weather conditions. Even in a somewhat heavy rain, all items stayed dry. So here are the comments I have:
1) Big enough for my cloths so they don't get wrinkled.
2) Love the big and small pockets. Took a few tries to figure out where I wanted to put everything, but got that sorted.
3) The angle that it sits on the rack is great! My heels never touch the bag!
4) Detachable shoulder strap. Nice!
5) "D" ring attachment to pannier rack. Much better than the hooks I've had on other bags.
6) Relatively light for the quality of bag material.
What can be better:
1) A water bottle holder or pouch on the outside of the bag that can be used while caring it on my shoulder would be nice. I take a water bottle with me and its nice to be able to put it on the outside of the bag instead of inside one of the pockets.
2) The "D" Ring attachment straps were too short for my 1990's vintage Blackburn rack. I had to pull the straps through the bottom cross webbing so that they would be long enough. It still works, but more length would be nice (If you would like pictures of what I'm talking about, let me know.
3) Some reflective tape on the "D" Ring straps pulls would make it a lot easier to see them when it's dark. All the black-on-black is a bit tough to see on those dark, raining mornings!
4) A more solid place to mount a tail light. There is a little webbing strap on the back of the top pocket, but when I put either of my tail lights there, they flop around. I'm never sure if they are pointing toward the back.
So, keep up the good work. At this point, I'd buy another product from you in the future. Keep innovating!
As for #4 we like to:
Attach tail lights to the rear nylon straps. Snip the small threads to create your own loops and clip lights. Works great!
-Two Wheel Gear