I had the Olive Tangerine model since May 2024 so about 1.5 years. I used it every day and it is decent bag.

Quite early on, the bag handle started discolouring and looked dirty with shades of white, gray and orange. Washed it but it seems the color was not very well fixed. I am not sure if the other colors have the same problem but I don't recommend the olive and tangerine one.

The bag also came off my rack couple of times which I thought it was me going to fast, but reading some online reviews now, I realised this has been reported by others too.

Overall, it is a good bag but considering the price, I was expecting better quality.

I keep forgetting to buckle the straps when it is a oannier so they broke off. The backpack was good enough, though, i bought it again.

This is a really good quality item. It holds an impressive amount and the fabric and zips feel strong and hard-wearing. The rack fastening system works very well.
It's an expensive product but feels like it will last for years.

Like the bag but, one the plastic buckle broke after 3rd used. File a warranty claimed but got no response from them. Had to file a claim with American Express for extended warranty. Not sure if I will buy anything else from two wheel if there is no customer service.

08/16/25 update:
Customer service reach out and apologize about the lack of response. They send a replacement buckle free of charge and also offer a credit/refund towards the cost to replace the buckle.
It wasn't a perfect experience, but at the end they did a good job fixing their mistake. Made a happy customer again.

Works great. Using in pannier mode is a bit inconvenient since the strap area is expose to dirt and such, but other than that, solid product. Does what it is supposed to. Lots of extra compartments for carrying stuff.