I bought this pannier a year ago as a birthday gift for myself, and have used it every day since. Every. Day.
I don't drive, I strictly bike everywhere, and this pannier is the first to be able to keep up for so long. I have put it through everything, from rain, snow, sleet, to mud, and it took it all and still works like new! It gets used as an everyday work bag, groceries, day pack, and everything in between. I used it on several tours, and I am certainly not known to take great care of my stuff, so I got used to having to replace panniers each fall, but this one I can barely notice any wear. It truly lives up to the hype, and you can stop looking for a better pannier, because as far as I can tell, this is as good as it gets.

This is exactly what I wanted to carry my mini pump, ID, and multi-tool! The price was right, the delivery fast and safe and I'm a satisfied customer.

Great bag. So practical and unlike anything else I could find on the market, for half the price. I love how deep it is, the hooks for my helmet and the pockets are practical. My only issue is that it hangs long on me as the straps are necessarily attached right at the top - I do have a slightly short torso - and I can’t tighten further without making the bottom straps too short to clip the bag onto the rack in pannier mode. 30L fits so much - a change of clothes, shoes, my climbing harness, pencil case and more. I haven’t yet tried it out in the rain so that will be the next test.

Really great backpack, easy to clip in and convert between backpack and pannier

Fantastic pannier/backpack! Easily converts from one to another. As it happens today was the first day I used it and got caught in a downpour. The pack itself was water resistant and I made sure to stop and put on the accompanying rain guard - worked great. It’s compact (I got the 22l) but holds a lot of stuff. Lots of pockets for organization, and the bottle holders on the sides work well too. Upon first use, very pleased with my purchase.

The bag is versatile for a student needing portability with an ability to attach to a bike as a pannier. The bag is durable and can stand up to bad weather. It has enough capacity to make it useful without being too cumbersome to carry around. I would recommend this to anyone needing a single bag for portability on a bike for school or office.

Very well made bag, use on my daily commute, stands up to bumps and jolts, even lets me carry a traveller of coffee. Love it

Love this pack. It’s my daily carry everywhere I go. Driving. Biking. Hiking. Wears comfortably and I’m just really pleased.

Excellent backpack and pannier combo. The waterproof cover is a nice addition and it is very comfortable to use as backpack. Can carry a large load easily with lots of storage.

Exactly as described and fast delivery

Two-wheel gear was very quick to send an entire replacement rail to replace the Broken tab on the spring-loaded red klick fix button. The tabs on the red button seem to be a weak link in an otherwise good rail system. Perhaps the manufacturer should consider using different material or more robust tabs

Best backpack I’ve ever owned.

This is a great bag. The compartments are well thought out and provide ample storage for everything I need with easy access. The material is great and based on other products I own from 2WG I'm certain it will outlast any of my other bike accessories. The mounting system is easy to use and works great, the bag did come with additional tack straps but even when used mountain biking I have yet to need them. Overall this bag exceeds my expectations and the tack straps and Joey energy system are just additional perks of purchasing from a great company.

Excellent

Highly recommend the Commute Backpack (26 L)! I absolutely love it. I’m out commuting every day of the year in Boston, MA and this backpack handles all of my weather and work cargo needs with flying colors. Side pocket for a large U-lock is very secure, ditto for laptop storage, and the waterproofing handles everything from the occasional spritz to the Nor’easters (where the fluorescent green backpack cover comes out, and greatly helps with visibility). The craftsmanship is outstanding; this thing is built to last forever. I did have prong break off of the plastic waist clip (normal wear-and-tear), and I received excellent customer service. This was an easily replaceable part and Two Wheel Gear helped me get a replacement clip really fast, which I really appreciate from a sustainability angle. I’d buy this product again in a heartbeat. Thanks guys!