Design flaw with the magnets closing. Flapping all the time while riding. Thought it has also a clop closing but its only weak magnets. Rest of the bag is great.

I am very happy with a lot about this back, but one thing puzzles me; with the fantastic materials used and the great stitching, why did Two Wheel Gear choose plastic attachment points?
I love the water-resistant coating which means I never need to use the included rain cover.
I love the numerous pockets and compartments, that can hold a variety of things in pockets of various shapes and sizes.
I love that it is 'inter-modal'; from pannier, to messenger bag, to backpack.
Like I said before, the fabric and sewing are great, but plastic hooks and loops for the straps. Why?
I have no problem with the plastic bike rack attachement, but the plastic hooks and loops are very flimsy and I anxious await the day that they break.
Other than that, well done.

There's not much to say here other than, "this thing rocks".

Based on the YouTube reviews, I may encounter issues the first time I ride with this in the wet and yuck, but we're not there yet. So far, this thing is freakin' awesome!

Very shortly after my previous review, I was contacted by 2WG and they quickly made arrangements to send me the updated product with a center buckle. This attachment system is so much better - the buckle does a great job to secure the flap and align the magnetic elements. I've been riding with the bag for a week and have used it in all formats! It really is an innovative product that I highly recommend.

2WG clearly cared about providing a high level of customer support once they were aware of the situation. It was a bit difficult to get in touch with them, but they seem to be attempting to remedy customer service issues. I'm happy I stuck with them!

I saw the previous review mentioning the weakly closing magnetic flap. I thought it was awesome 2WG took that feedback well and updated the product to include buckles instead. The response said the newly updated bag was shipping "in a few weeks". So I waited and waited, and even emailed 2WG twice asking if the product had changed. I got no response, but saw the website had updated pictures with buckles and magnets! So I ordered this pannier on Dec 28 - and received...... the previous version with magnetic closure. I submitted a return request online a week ago with again no response. Tried calling today but the website phone number is disconnected? It seems the price has increased from $175 to $220 so perhaps they finally went through their old stock. These products look very high quality and are fantastic for a niche market. I just wish the customer service was better, it seems to be a common complaint from others.